Scope and operator
Livefully operates the Root app (iPhone and Mac) and its promotional website. This policy describes the current features, how information is handled, and your choices.
Device storage and operator access
Root does not require a separate Root account. Notes, diary entries, boards, folders, goals, tasks, events, text, photos, videos, stickers, drawings, profile information and settings are stored in the app on your device. Home Screen and desktop widgets show today’s events and diary through storage the app shares with them on the same device. If you enable iCloud sync, eligible records are also stored in Apple CloudKit as described below. App records are not sent to a server operated by Livefully. We cannot view records on your device or in your private iCloud database.
The app does not display ads. Optional advertising measurement for iPhone is described below. Automatic photo cutouts are processed on your device; photos are not sent to an external AI service.
Usage statistics
To improve the app, we collect anonymous usage statistics with Google Analytics for Firebase, provided by Google (from app version 1.2.0). This covers which screens are opened, how often features are used (such as creating a board, goal, task or sticker), whether the subscription screen was viewed and whether a subscription was started, along with an identifier generated at random for each installation, device model, operating system and app version, language and approximate region (country and city level).
We do not collect what you write or add: board names, the contents of text, notes and diary entries, photos, videos, stickers, or task and event titles. These statistics are not linked to identity information such as a name or email address. We do not use the advertising identifier (IDFA), and the statistics are not used for advertising or to track you across other apps or websites.
The statistics are sent to and processed on Google’s servers and may be transferred outside your country. Usage records are kept for up to 14 months under the Google Analytics retention setting and then deleted. Google’s policies apply to its processing.
Optional advertising measurement (iPhone)
In iPhone versions with advertising measurement enabled, the Meta SDK starts only after you allow tracking in the iOS permission prompt. To measure whether Root ads lead to installations and app use, it sends Meta the device advertising identifier (IDFA), installation, launch and session events, and technical information such as app and operating-system versions and device information. Meta also receives ordinary connection information such as an IP address. Meta may associate this information with ad activity on its services for advertising measurement.
We do not send Meta note or diary contents, board names, photos, videos, task or event titles, or profile information for advertising measurement. Automatic purchase and subscription logging, screen-content and link-metadata collection are disabled. Existing Google Analytics events are not forwarded to Meta.
Declining tracking does not limit any Root feature. You can change permission in Settings > Privacy & Security > Tracking. Without permission we do not start the Meta SDK. After revocation we stop further advertising-identifier collection and explicit app-activation event transmission. Revocation does not automatically delete information already sent.
Apple SKAdNetwork aggregate installation measurement may operate independently of tracking permission. Apple provides aggregate signals to ad networks under its privacy protections; Root does not send notes, photos or an advertising identifier through this mechanism. Consented SDK information is processed by Meta Platforms and may be transferred to servers outside your country, including in the United States. Retention and deletion follow Meta’s privacy policy and applicable law. You may request deletion or exercise other rights through our privacy contact below or Meta’s privacy tools.
Optional iCloud sync
When a Root Pro user enables iCloud sync in the app, records and attachments are transmitted to and stored in an Apple CloudKit private database so they can be used on supported devices signed in to the same Apple Account. This includes workspace records such as notes, diary entries, boards, folders, goals, tasks, events, text, photos, videos, stickers and profile information, along with identifiers, modification times and deletion state needed for sync. Only content added to the app is included, not your entire photo library.
The app checks iCloud account availability and account changes, and stores a sync account identifier and processing state on the device. Your Apple Account password is not provided to Root or Livefully. Apple provides iCloud storage and sync under its terms and privacy policy.
Turning sync off or losing Root Pro access stops sync but does not automatically delete data already stored in iCloud. If the Apple Account changes, sync pauses and you choose whether to merge records into the new account. Sync depends on network access, iCloud storage capacity and account status.
Optional permissions
Camera and photos: used when you take or select photos and videos to create photos on boards and in notes, stickers, diary Polaroids or a profile picture. The diary reads your photo library to show the photos you took that day. When you choose to save, photos, videos and Polaroids are added to your photo library. Your photo library is not uploaded to us.
Location: used only to show the day’s weather beside a diary date, as an approximate location (about 3 km accuracy) while you use the app. The location is passed to Apple WeatherKit to get the weather; it is not sent to us or kept as a location history. Only the kind of weather, such as sunny or rain, is saved in the app.
Calendars: when you turn on Apple Calendar sync, Root reads events from the calendars on your device to show them alongside your own, and saves the events you make in Root to the calendar you choose. Calendar data is handled on your device and in your own calendar accounts, and is not sent to us.
Notifications: goal and task reminders are scheduled locally. If A little nudge is on, up to three notifications a week suggesting you check your plans or write in your diary are scheduled on the device; you can turn this off in settings. iCloud sync may use background notifications provided by Apple. We do not collect device tokens to send marketing push notifications.
Face ID: the operating system authenticates you to unlock the app. Root receives the result, not your face image or biometric data.
You choose permissions when using the relevant feature and can revoke them in device settings. Other features remain available if you decline.
Web links and YouTube
When you put a web address in a note, the app connects directly to that website to make the link card’s title and image. The website may receive ordinary request information such as your IP address.
YouTube links play inside the note in YouTube’s privacy-enhanced mode (youtube-nocookie.com). When you play a video, YouTube (Google) may process request information such as your IP address and device information under Google’s policies. The rest of the note is not sent.
Subscriptions and payments
Apple handles Root Pro purchases and subscription billing through the App Store. The app uses StoreKit to check products, transactions and subscription validity to provide features. We do not collect payment-method details such as card numbers or your Apple Account password, and do not send transaction information to a separate server operated by Livefully. Apple handles payment and transaction information under its own policies.
Backups, retention and deletion
Export creates a backup including photos and stickers. It is sent only to the Files location, iCloud Drive or sharing destination you choose, not automatically to us. The exported backup file itself is not encrypted and may contain personal records, so choose where to store or share it carefully.
Deleting individual records in the app also propagates deletion changes to other supported devices while sync is operating normally. Changes may not arrive immediately when devices are offline or sync is paused. Sync is not an independent backup; export important records separately.
My > Reset data resets the workspace on that device; it is not an erase-all-iCloud-data feature. Records remaining in iCloud may download again if sync is enabled or later re-enabled. Deleting the app or resetting local data does not establish that iCloud copies have also been deleted. Manage or delete iCloud data separately using Apple's iCloud storage management controls. Copies on other devices, exported files, operating-system backups and original photos must also be deleted separately where stored.
Deleted attachments may remain temporarily under internal recovery-snapshot retention rules. Retention and deletion in operating-system backups, iCloud and other cloud services you choose follow the settings and policies of those services.
Support and the website
If you email us, we use your sender address, message and attachments to respond and resolve your request. Please do not send unnecessary personal information or full backups.
Personal information received through support is deleted without undue delay once your request is resolved and it is no longer needed. If retention is required by law, only the relevant information is kept for the legally required period. Electronic records are deleted in a manner intended to prevent recovery.
Our website host, Vercel, may process IP addresses, requested URLs, request times and browser information to deliver pages, protect the service and troubleshoot problems. We do not use separate advertising trackers or visitor analytics.
We use Google for email and Vercel for hosting. Related information may be processed abroad, including in the United States. App records are not sent to Google or Vercel unless you choose to attach them to a support email. Provider policies are linked below.
Sharing, protection and your rights
We do not sell app records or provide them for advertising. Support information is not disclosed to third parties except to service providers needed to handle it or to meet legal obligations. Access to correspondence is restricted to the operator who needs it.
You may request access, correction, deletion or restriction of your personal information using the privacy contact below. We respond without undue delay after verification, subject to applicable legal limits. We cannot access, restore or delete records held only on your device on your behalf.
In Korea, you can also contact the Personal Information Infringement Report Center (118, privacy.kisa.or.kr) or the Personal Information Dispute Mediation Committee (kopico.go.kr). You may contact the relevant authority in your jurisdiction.
Changes
Updates are published here with their effective date. We announce significant changes to processing through the app or website before they take effect and obtain separate consent where required by law.
Privacy contact
livefully.official@gmail.comVercel Privacy NoticeGoogle Privacy PolicyMeta Privacy PolicyApple Privacy Policy